Privacy policy
Privacy Policy
Last updated: 27/05/2026
This Privacy Policy describes how Ascent ("we", "us", "our") collects, uses, and protects your personal information when you visit ascentyourlife.com or purchase from us.
Information We Collect
When you make a purchase or sign up to our newsletter, we collect:
- Your name
- Your email address
- Billing address
- Payment information (processed securely by Shopify Payments and Stripe — we do not store card details)
- Order history
When you browse our website, we also automatically collect:
- IP address
- Device and browser information
- Pages viewed and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Process and fulfil your order
- Send you order confirmations and your digital product
- Respond to your enquiries
- Send you marketing communications (only if you opt in)
- Improve our products and customer experience
- Comply with legal obligations
Marketing Communications
If you sign up to our newsletter, we will send you occasional updates about new products, guides, and aviation lifestyle resources. You can unsubscribe at any time using the link in any email we send you.
Sharing Your Information
We do not sell your personal information. We only share information with:
- Payment processors (Shopify Payments, Stripe) to complete transactions
- Email service providers to send order confirmations and newsletters
- Analytics services to understand how our website is used
- Legal authorities if required by law
Your Rights (UK GDPR)
Under UK GDPR, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data ("right to be forgotten")
- Object to or restrict our processing of your data
- Request your data in a portable format
- Withdraw consent at any time
To exercise these rights, email ascentyourlife@gmail.com.
Cookies
Our website uses cookies to remember your preferences, analyse traffic, and improve your experience. You can disable cookies in your browser settings, though some site features may not work properly without them.
Data Retention
We retain customer data for as long as necessary to fulfil orders, comply with legal obligations, and provide ongoing support. You can request deletion of your data at any time.
Data Security
We use industry-standard security measures to protect your information. Payment data is processed by PCI-compliant providers (Shopify Payments, Stripe). However, no method of transmission over the internet is 100% secure.
Children's Privacy
Ascent is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact
For any privacy-related questions, email ascentyourlife@gmail.com.
- The Ascent Team