Shipping policy
Shipping Policy
Last updated: 27/05/2026
Digital Products Only
Ascent sells digital products only. There is no physical shipping involved with any of our products.
Delivery Method
After your purchase is complete, you will receive an order confirmation email containing your Ascent welcome PDF. Inside the PDF is your unique Notion template access link.
Delivery Time
Delivery is instant. You should receive your welcome email within 5 minutes of purchase. If you do not see the email:
1. Check your spam, junk, and promotions folders
2. Wait up to 30 minutes - occasional email delays do happen
3. Contact ascentyourlife@gmail.com with your order number
We will resend your welcome PDF immediately if there has been any delivery issue.
International Customers
Ascent is available worldwide. As all products are digital, there are no shipping fees or customs charges regardless of your location.
You only need:
- A device that runs Notion (any laptop, desktop, iPad, iPhone, or Android device)
- A free Notion account
- An internet connection to initially set up
Once set up, Ascent works fully offline through Notion's offline mode. See "Using Ascent Offline" inside the template for instructions.
Contact
If you have any delivery-related issues, email ascentyourlife@gmail.com. We respond personally, usually within 24 hours.
- The Ascent Team